Shipping policy
Shipping Policy
Thank you for shopping with HRW! Here's everything you need to know about our shipping.
Processing Time All orders are processed within 1-3 business days. Orders are not processed or shipped on weekends or holidays.
Shipping Rates & Delivery Times
- Standard Shipping — $8.00 (5-7 business days)
- Express Shipping — $15.00 (2-3 business days)
- Free Shipping — Orders over $70 qualify for free standard shipping
Freight Items Large items such as massage chairs may require freight shipping. Freight Shipping is $79.99 and White Glove Delivery (includes setup) is $149.99. Delivery times for freight items are 7-14 business days.
Shipping Locations We currently ship within the United States only.
Order Tracking Once your order ships, you will receive a confirmation email with a tracking number.
Questions? Contact us at any time — we're happy to help!